General
What types of events do you serve?
We provide rentals for weddings, bridal and baby showers, birthday parties, corporate events, galas, holiday parties, fundraisers, photo shoots, and more.
No! Our décor rentals are available whether your event is at The Armory or another venue.
We are unable to accept returns on certain items. These will be carefully marked before purchase.
Where are you located?
The Armory Reserve is based in St. Marys, Ohio. We proudly serve Northwest and West Central Ohio and are happy to travel for larger events.
Rentals
Do you offer rental packages?
Yes! In addition to renting individual items, we offer thoughtfully curated décor collections that make planning your event simple while saving you money. Our collections are discounted compared to renting each item individually.
Can I customize a rental collection?
Our collections are pre-designed and cannot be modified or have items swapped. This allows us to offer them at a discounted price. However, you're welcome to add additional à la carte rental items to personalize your collection and complete your vision.
What's included with a rental collection?
Package inclusions vary by collection. Some collections include delivery (up to our minimum delivery fee) as well as professional setup for the items included. Please review the individual collection description for complete details.
Can I rent individual items instead of a package?
Absolutely! Every event is unique, so we offer both à la carte rentals and curated collections. Whether you need just a few statement pieces or enough décor to transform an entire venue, we've got you covered.
How long is the rental period?
Most rentals include pickup the day before your event and return on the first business day following your event, unless other arrangements have been made.
Can you help me choose my décor?
Absolutely! Whether you're starting with one of our curated collections or building your own design from our à la carte inventory, we'll gladly help you select pieces that fit your venue, guest count, style, and budget. Whether you have a clear vision or need inspiration, we're here to help create a cohesive look for your event.
Can I view the décor before booking?
Yes! Many of our rental pieces are displayed at The Armory. Appointments can also be scheduled to view additional inventory.
Delivery and Setup
Do you offer delivery?
Yes! We offer delivery throughout the region. Delivery is $1.50 per mile (round trip) with a $100 minimum.
For example:
A venue located 30 miles from The Armory Reserve is a 60-mile round trip. 60 miles × $1.50 = $90, so the $100 minimum delivery fee would apply.
A venue located 50 miles away is a 100-mile round trip. 100 miles × $1.50 = $150 delivery fee.
Do you offer setup and teardown?
Yes! We can professionally deliver, set up, and return after your event to tear everything down. Setup and teardown is available for $350, plus the applicable delivery fee.
Can I pick up my rentals?
Many of our rental items are available for customer pickup. However, some pieces require professional delivery, setup, and teardown due to their size, weight, or fragility. These include, but are not limited to: Large crystal candelabras, Large crystal centerpiece vases, Floral backdrop and arches, and Pipe and drape installations. If an item requires professional setup, it will be noted on its product page.
Floral Rentals
Do you offer custom floral arrangements?
Yes! We offer custom silk floral arrangements designed specifically for your event. Whether you're looking for centerpieces, ceremony florals, statement pieces, or a unique color palette, we'll work with you to create something that fits your vision. Custom floral orders must be placed at least two months before your event to allow time for design and sourcing. Because each arrangement is built specifically for your event, custom florals typically cost about 50% more than our in-stock floral rentals. We'll provide a personalized quote before any work begins.
Reservations
How do I reserve rental items?
Simply submit a quote request through our website or contact us directly. Once we've confirmed availability, we'll send your rental agreement and invoice.
When is my reservation confirmed?
Your reservation is confirmed once your rental agreement has been signed and any required deposit has been received.
Can I reserve items more than a year in advance?
Yes! We recommend reserving your event décor as early as possible, especially for peak wedding season.
Damage + Returns
Do I need to clean the rental items?
No deep cleaning is necessary. We simply ask that items are returned free of food, wax, excessive dirt, and other debris.
What happens if something is damaged?
Damage beyond normal wear and tear may result in repair or replacement charges depending on the item.
Formalwear
How far in advance should I reserve my tuxedo or suit?
We recommend placing your order at least two months before your event to ensure the best selection and allow plenty of time for fittings and any necessary adjustments.
While we can often accommodate last-minute orders, all tuxedo and suit rentals must be finalized no later than two weeks before your event, subject to availability.
When do I pick up and return my tuxedo or suit rental?
Formalwear rentals are picked up at The Armory of St. Marys on the day before your event and returned the day after your event. We'll provide your pickup and return dates when your order is finalized.
Is a fitting required?
Yes! A fitting is required for all tuxedo and suit rentals to ensure the best possible fit for your event.
We recommend reserving your formalwear at least two months before your event to provide plenty of time for measurements, fittings, and any necessary adjustments. While we can often accommodate last-minute orders, all formalwear rentals must be reserved no later than two weeks before your event, subject to availability.
Other Questions
Do you offer vendor recommendations?
Yes! We'd be happy to recommend trusted photographers, DJs, caterers, bartenders, florists, and other event professionals we've enjoyed working with. Please note that we cannot be held responsible for other vendors.
I don't know where to start. Can you help?
Of course! One of our favorite parts of the process is helping clients bring their vision to life. Whether you have Pinterest boards full of inspiration or no idea where to begin, we'll help you create a beautiful, cohesive design that fits your style, venue, and budget. Fill out our Contact Us form to schedule a consultation.